Each product is hand-made to order and created specifically for you. Refunds will not be given on photo jewelry orders. However, if you are unhappy with your item for any reason, please contact us and we will find a solution.
Shipping materials are recycled and reused as much as possible. If you would prefer to have new packaging, please specify at checkout. All US orders are shipped via USPS 2-3 day priority mail. International orders are shipped USPS First Class and can take 7-14 days or possibly longer to arrive.